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Conditions of Use

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Conditions of Use Conditions of Use
  • Payment The following cards can be used MasterCard, Maestro, Dankort/Visa Dankort, Visa, Visa Electron og JCB. With card payment we draw the amount from your account when we ship the goods. All prices are included Danish Vat.
  • Shipping Fees Shipment fee within Denmark when you order for 350 DKK or more. Orders under 350DKK are subject to DKK 35 shipping fee..
  • Shipment fee within Europe is DKK 165/ app. € 21. You can also choose our "flat rate" shipment fee at DKK 100/ €13.50, which does not include insurance and takes place at your own risk. Shipment fee outside Europe is DKK 225/ app. € 30. You can also choose our "flat rate" shipment fee at DKK 100/ €13.50, which does not include insurance and takes place at your risk. Delivery By Post Denmark.
  • Time of Delivery Most goods are in stock and will be shipped within 1-3 working days in Denmark. Outside Denmark it depends on Country and the chosen shipping method. If the goods is sold out or unavailable, you will receive a mail which tells if we can reorder or new time of delivery. You can always cancel the deal.
  • Confidence All personal information will only be used for completing the order in question. The information will be stored for five (5) years according to the Danish Law of bookkeeping.
  • Second thoughts If you have any regrets within 14 days from reception, you can return the goods in unused condition and original wrapping to: Danefae aps RETURNS, Stokrosevej 39, 8330 Beder, Denmark. Please remember to state your bank account number and e-mail address. If you have paid using your Paypal account, the money will be transferred back to this account. After reception, we will make a refund to your card within a few days. The buyer is required to pay the shipping expenses. Please notice that we do not use C. O. D. or receive them.
  • Rights to complaint According to the Danish “Sale of Goods Act” you have the right to complain within 2 years of receipt if there are any defects in workmanship or errors in material. In case of defects/errors, please write an e-mail with pictures to danefae@danefae.dk or call us at (+45) 61 60 41 50.
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